Trust is the foundation of a strong tenant-landlord relationship. The relationship affects the lease experience on a property. While a negative relationship will present challenges, a positive one means better cooperation and success for your lease property. Here are the best ways to foster landlord-tenant relationships.

5 tips for good landlord-tenant relationship

Clear communication

As a landlord, ensure that the communication between you and your tenants is clear. Poor communication will result in misunderstanding the responsibilities the parties are expected to undertake. Deploying property management software like PrimeForce CRM will promote clear communication as the records of communication to and from the landlord are saved in the system for future review.

Transparent lease agreements

Have a clearly written lease agreement so that each party understands their obligations. Define the communication channels the tenant should use to raise an issue and the expected time needed to resolve it.

Address concerns promptly

When a tenant raises a concern, be prompt to address it effectively. While a dripping faucet may not demand immediate attention, a burst pipe is undoubtedly urgent. The quicker you address property issues, the likelihood that tenants will cooperate with you.

Provide incentives

You can provide benefits beyond the lease agreement to your tenants. Benefits can range from rent discounts to additional amenities or services, creating a more favourable living experience and showing appreciation.

Employ online communication

Use of online communication platforms to communicate and rent payments for convenience purposes. Online platforms also ensure the storage of communication records for future reference while giving your tenants privacy on the property.

Use PrimeForce CRM lease management feature for:

• Streamlined communication with your tenants through bulk SMS, Emails and WhatsApp
• Easy rent payments through a link sent through SMS to the tenant
• Bank and Mpesa integration

The future is here! Contact us for more information.